Please telephone about 3 working days after the tests were taken. Some tests e.g. smear tests may take a little longer. Reception will be able to advise you accordingly.
Since our telephones are very busy in the early morning, we ask you to telephone for test results after 2pm each day. To ensure confidentiality, we only release results to the patient, unless alternative arrangements have been agreed in writing.
Patients may receive a text to advise them of recent test results. The gp can send a standard text to the mobile phone number recorded on our records. You may be invited to book a routine appointment or be advised that your results have come back and are are ‘normal and no action is required’. Patients will usually be called by phone in the event that an urgent review with the gp is required. We hope this will alleviate the busy phone lines and give patients more immediate notification. Please ensure we have your current mobile phone number.
Due to the heavy workload of the doctors, they very often work from home after we are closed so dont be alarmed if you receive a text outside our usual opening hours!